ENVIRONMENTAL, SOCIAL & GOVERNANCE POLICY

It is our Vision to be the South East’s premier dealer of JCB machinery; a centre of excellence, finding effective solutions for delighted customers.

We conduct our business to the highest standards of integrity and always have in our mind our overriding responsibilities to our people, our customers, and the environment.

The Company has achieved the following ESG goals:

• Moved all of the executive team to electric or hybrid cars
• Eliminated single use plastic on our sites and in our offices
• Installed LED lights in 9 of our 10 depots/premise
• The solar panels at Head Office have now been in place for 12 months with plans to fit more onto two further hub depots.
• We have increased our Mental Health first aiders to 9 across the group
• Supported 10 different charities, community initiatives and colleague hobbies
• We were one of 7 key construction companies that funded the Sunshine Coach, for Variety, the Children’s Charity.
• Shared monthly community and colleague news

Aim

The aim of this policy is to set out our goals to ensure the protection of our people and the environment; the continued development of our talent; and, the enhancement of the communities in which we work.  For 2025 the Board have identified the following key aspects of our business upon which we undertake to focus and report.

Achieving our aim

Resources are allocated  to ensure:

• The provision of a safe and healthy workplace, with inspiring people leading innovative thinking;
• The minimisation of our impact on the environment;
• Transparent reporting on our targets. 

Environment

We recognise that the sector in which we work has a high carbon impact and our responsibility to minimise our impact on the environment. We have made the commitment to be carbon net zero by 2040. To help achieve this we will:-

• Ensure at least 96% waste is diverted from landfill;
• Minimise the use of paper through our new Titan dealer management system;
• Complete the final installation of energy efficient LED lights in the remaining depot;
• Install Solar Panels at 2 remaining hub depots by 2026;
• We have fitted light timers at some our depots to improve energy efficiency.

We are committed to continually improve in this area.

 

Social

We have a real opportunity to create social value.  We will:-

• Maintain a safe and healthy workplace and we will measure our success in this endeavour by aiming to ensure that there are no more than 2 sick days per person per year in 2025;
• We will continue to offer Mental Health Awareness courses to all colleagues;
• We plan to refurbish one of the outbuildings at Farnham to become a training centre of excellence;
• Provide regular, at least quarterly, updates to our people and our customers;
• We will continue to develop and inspire our people by offering training opportunities. We will benchmark our success against achieving 3 days of training per person per year based on 4 training days per technician and 1 training day per for our office-based people, from 2025;
• We will work with our customers and local charities to contribute to the wider community in which we work;
• We will engage with local schools and colleges to attract people from all backgrounds into a career with us;
• We will encourage our people to share their community news, via our internal monthly communication so others can participate and contribute to the community.

 

Governance

In order to determine the effectiveness of the objectives and targets set out in this policy, progress is monitored by audits and will be considered by the Board twice a year.   We will ensure transparent reporting annually against this policy and review and update our targets every year.  We will:-

• Undertake customer satisfaction surveys to ensure that our customers remain delighted with our service;
• Undertake a people engagement survey and invite suggestions as to how we can improve as an employer of choice.

To successfully meet the Vision we have set ourselves, we need every colleague to ensure customer satisfaction and delight, to work safely and follow company operating procedures.  We will seek feedback of any occasion where our offering has fallen short of expectations such that we might address those shortcomings and improve our performance.

Communication of Policy

This Policy is communicated to all colleagues, displayed on notice boards and is publicly available on request.

 

Policy Review

This Policy is reviewed at least annually.