Greenshields JCB dig Mercedes-Benz Vans
Greenshields JCB has given Mercedes-Benz a yellow JCB injection and switched van supplier. The new fleet of 22 vehicles have been supplied by Rossetts Commercials and will be used by our 65 mobile service engineers, who provide our customers with round the clock back up.
20 of the vans are 3.5 tonne Sprinter 314 CDI models with fuel efficient 143 hp engines, have been distributed across Greenshields 6 strategically placed depots throughout the South East. All with comfortable , well equipped cabs and cargo areas, racked out by storage conversion specialist Bott, to carry tools and a comprehensive stock of spare parts to support our strong team of field engineers. The two other vans are mid sized Vito 114 CDI long, which has been allocated to a senior technician trainer and a small Citan 109 CDI long, now being driven by one of our workshop foreman.
Greenshields JCB switch to Mercedes-Benz from another high profile van brand was due to Mercedes-Benz promise of efficient, 24 hour after sales support from Rossetts, throughout Greenshields JCB area of operation.
Simon Hoare, Greenshields JCB’s General manager-Aftermarket, explained: “We guarantee a four-hour response time to machine breakdowns, though we’re often at the customer’s sire a lot more quickly than that. If we’re to make good on that pledge it’s essential that our own vans are reliable, and that if the worst happens we’ll get the support we need.”
The 24 hour after sales support was not the only plus. Like all Mercedes-Benz vans, Greenshields JCB’s new fleet came with MobiloVan cover, which includes free emergency roadside assistance, as well as three-year, unlimited mileage manufacturer’s warranties.
Mr Hoare continued:”The Mercedes-Benz demonstrators were well received by our engineers, and they couldn’t be happier with their new vans. From the company’s point of view, meanwhile, the all-round quality and premium image of these vehicles can only complement our own brand.”
Greenshields still operates 50 Ford Transit vans. “We plan to replace the balance of the fleet over the next 24 months and if the manufacturer and Dealer deliver on their pledge then there is a strong liklihood that Greenshields JCB will become a significant Mercedes-Benz user, added Mr Hoare.