parts advisor

Parts Advisor


We are looking for a Parts Advisor at our Barking depot. The role will include fulfilling customer enquiries and sales of JCB parts and attachments whilst ensuring orders are accurately picked and processed. The role may occasionally include Parts deliveries to our external customers throughout the surrounding Barking area.

Your key responsibilities will include:

  • Answer all incoming both internal and external telephone calls and take ownership of those calls
  • To promptly deal with customer orders received over the trade counter or via post, telephone or sales staff
  • To nurture customer business covering all product ranges
  • To be highly proactive in cultivating and achieving additional sales, particularly during quiet periods
  • To suggest appropriate product alternatives if applicable and to take advantage of all add on selling opportunities to maximise sales and profit whilst maintaining the highest levels of customer satisfaction and confidence
  • To meet and exceed customer expectations

Key skills we are looking for:

  • Confident and pro-active attitude
  • Organised with excellent verbal and written and skills
  • IT Proficient
  • Interpersonal relationships/ Customer awareness/ Commercial awareness
  • Efficient and flexible with the ability to work without supervision
  • Knowledge of plant machinery an advantage but not essential
  • Clean driving license

In return, you will receive:

  • Competitive salary
  • Bonus and Commission scheme
  • Medical and Dental Cash plan scheme
  • Life Assurance
  • Contributory Pension scheme
  • Access to Childcare voucher scheme
  • Uniform
  • Continuous JCB and In-house training

This is a fantastic opportunity for a sales person to work alongside a world-class engineering company!

Apply Now

Need help…? No problem – call 0330 900 9 100 for assistance